Business Analyst
Business Analyst

POSITION OVERVIEW

Job Description: We’re seeking for Pre-senior/Senior BA/DA to join our team 

Key Responsibilities

  • Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
  • Prepare project documentation such as Requirement Specifications/Use Case Specifications etc.
  • Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
  • Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
  • Make changes to configurable items, which include hardware, software, documentation, etc.
  • Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
  • Prepare user manual and operations manual, and plan & facilitate training of users and operators.
  • Provide post implementation support (including production support and service requests).
  • Escalate and discuss critical issues such as scope creep with the product managers.
  • Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.
  • Collaborate with vendors to address integration challenges, fostering seamless system operation and reliability across systems used in the company.
  • Collaborate with stakeholders to enhance systems processes, ensuring alignment with overall business objectives.
  • Constantly explore opportunities to enhance systems and explore new tools in the market focusing on improving the efficiency and experience of users.
  • Provide technical training to a large audience from the user's perspective.
  • In-Depth Performance and Data Analysis for the system and data used by users.
  • Support multiple product and project streams, along with varying resources, across the team to ensure on time and quality delivery of all solutions.

JOB REQUIREMENTS

  • 4 years+ experience supporting products as a business or data analyst with at least one entire product development cycle from concept to introduction.(Must have)
  • Effective Communication: Fluent in English. (Must have)
  • Experienced with agile and scrum methodologies and ways of working and waterfall methodology. (Must have)
  • Experienced with data modelling, data cleansing, handling schemas and identification of relevant data attributes.
  • Google cloud and native analytics tools knowledge.
  • Experience with SQL, Python, or any analytical tools necessary to work with large amounts of data. Knowledge and prior hands-on experience in data visualization tools such as Microsoft Power BI, Tableau, Looker. (Must have)
  • Experience with domain knowledge: Healthcare, Pharmaceutical. Knowledge of ATC Classification is a plus (Must have)
  • Experience in building data products and services.
  • Experienced with predictive modelling, statistics, and heavy focus on segmentation techniques.
  • Knowledge in Data Science or Data Analytics teams/projects.
  • Experience in working with external-facing products.
  • Experience working closely with cross-functional teams to define and drive product strategy and roadmap.
  • Adept in handling business changes and managing client expectations.
  • Provide comprehensive document of changes, coordinate user testing, user training.
  • Effective management of tasks, timelines, progress reporting on tasks.
  • Able to liaise with other teams to resolve cross functional issues.
  • Self-motivated, thrives in a fast-paced environment with a high degree of ownership and accountability.
  • Knowledge and prior hands-on experience in data visualization tools such as Microsoft Power BI, Tableau, Looker.
  • Passionate about Health Tech.
  • Fluency in English is mandatory (for team meetings and exchanges).

BENEFITS

BENEFITS

OPPORTUNITIES AND CHALLENGES:

  • Opportunity to work in a professional, modern and energizing setting.
  • Challenging projects, possibilities, cutting-edge technology, and problems.
  • An open and dynamic working atmosphere that promotes the interchange of
    ideas, while also empowering you to work and create in your own style. Each
    employee's talent and accomplishments are valued, and outstanding employees
    are recognized and rewarded on a yearly basis.
  • Opportunities for capacity development, as well as assistance with professional
    certification expenses, are available to those who work in the field (1 million - 5
    million).
  • Some advanced certifications will cover the full cost of studying and taking the
    exam.

ATTRACTIVE REWARDING POLICY AND WORK-LIFE BALANCE:

  • Review salary 1-2 times/year, with the possibility of an unexpected salary rise
    based on capacity an infinite number of times per year
  • Policy for 13th-Month Salary Bonus and Holiday Bonuses According to
    Company Regulations.
  • Holiday travel mode (package 5-7 million/person), team building,…
  •  Full participation in social insurance, as well as a yearly health checkup at a
    reputable hospital.
INFORMATION
  • 5th Floor, IDMC Tower, 18 Ton That Thuyet St., Cau Giay Ward, Hanoi

  • 07/30/2026

  • Negotiation