<h2>Why AI Documentation Becomes a Bottleneck at Enterprise Scale</h2>Many organizations have already moved beyond pilot AI use cases. They deploy speech-to-text for clinical notes, AI assistants for internal knowledge, or automated documentation across operations. Yet as AI adoption grows, documentation often becomes the hidden bottleneck.Common challenges we see at scale include:<ul><li>Fragmented documentation workflows across teams and systems</li><li>Inconsistent quality, tone, and structure of AI-generated content</li><li>Compliance and audit risks due to missing traceability</li><li>Low trust from end users who must verify or correct outputs</li><li>Rising operational costs as volume increases</li></ul>At scale, AI documentation is no longer a feature—it is an operational capability.<h2>What “Working at Scale” Really Means</h2>Making AI documentation work at scale requires more than deploying a model. It means the solution can:<ul><li>Handle high volume and concurrency without performance degradation</li><li>Integrate seamlessly with EHRs, enterprise systems, and workflows</li><li>Maintain consistency across departments, geographies, and use cases</li><li>Meet regulatory and security requirements by design</li><li>Adapt and improve as business rules, languages, and processes change</li></ul>This is where many off-the-shelf AI tools fall short.<h2>The Enterprise-Ready AI Documentation Stack</h2>Successful large-scale deployments typically rely on a layered architecture:<h3>1. Workflow-First Design</h3>AI documentation must fit into existing workflows, not force users to change how they work. This includes:<ul><li>Event-driven triggers (meetings, consultations, handovers)</li><li>Human-in-the-loop review where required</li><li>Clear ownership and approval paths</li></ul><h3>2. Domain-Aware Intelligence</h3>Generic language models struggle with domain nuance. At scale, documentation systems must be:<ul><li>Tuned with domain-specific vocabularies</li><li>Guided by structured templates and rules</li><li>Context-aware (role, department, patient, project)</li></ul><h3>3. Governance and Compliance Built In</h3>For regulated industries such as healthcare, finance, and insurance, AI documentation must support:<ul><li>Full audit trails and versioning</li><li>Data residency and access control</li><li>Explainability of AI-generated outputs</li></ul><h3>4. Continuous Learning Loop</h3>Scalable systems improve over time by:<ul><li>Learning from user edits and feedback</li><li>Monitoring accuracy, coverage, and turnaround time</li><li>Updating prompts, rules, or models without disruption</li></ul><h2>From Tool to Platform: A Shift in Mindset</h2>Organizations that succeed treat AI documentation as a platform capability, not a standalone tool. This enables:<ul><li>Reuse across multiple departments and use cases</li><li>Centralized governance with localized customization</li><li>Predictable cost models as volume grows</li><li>Faster rollout of new AI-enabled documentation scenarios</li></ul>This platform approach is often the difference between pilot success and enterprise-wide impact.<h2>How VMO Helps Organizations Scale AI Documentation</h2>At VMO, we help enterprises move from fragmented AI experiments to scalable, production-grade documentation platforms.Our approach typically includes:<ul><li>Designing end-to-end AI documentation workflows aligned with business processes</li><li>Building secure, compliant architectures tailored to regulated environments</li><li>Customizing AI models with domain data and structured logic</li><li>Integrating with existing systems such as EHRs, CRM, and internal knowledge bases</li><li>Establishing governance, monitoring, and continuous optimization</li></ul>The result is AI documentation that teams trust, compliance teams approve, and leadership can scale confidently.<h2>The Takeaway</h2>If your organization is already using AI for documentation but struggling with quality, consistency, or scale, the problem is unlikely the model. It is the system around it.The next step is not more AI features; it is an enterprise-grade documentation platform designed for scale.Ready to make AI documentation work across your organization? Let’s talk about how to turn your AI documentation from a productivity experiment into a scalable capability.

Why AI Documentation Becomes a Bottleneck at Enterprise Scale

Making AI Documentation Work at Scale

making-ai-documentation-work-at-scale

<h2 style="text-align:justify;">AI-Powered Monitoring System for Logistics &amp; Warehouse Operations</h2><h3 style="text-align:justify;">Using Computer Vision, QR Code &amp; Object Detection</h3>In complex&nbsp;logistics and warehouse environments, even a few minutes of uncontrolled handling can lead to significant operational risks. As operations scale across multiple storage and distribution facilities, manual monitoring becomes increasingly unreliable, creating blind spots in time-sensitive processes, especially in environments requiring strict handling control.This case study illustrates how&nbsp;VMO applied Computer Vision, QR Code recognition, and Object Detection to build an&nbsp;AI-powered monitoring system for logistics and warehouse operations, enabling real-time visibility, precise time tracking, and automated alerts—transforming a critical operational challenge into a fully automated, data-driven workflow.<h3 style="text-align:justify;">Challenge</h3>In&nbsp;large-scale logistics, warehouse, and storage operations, maintaining strict control over the time goods spend outside designated zones is critical. Manual monitoring methods often fall short due to limited visibility, delayed response, and a high risk of human error.The challenge was to build an&nbsp;intelligent, automated system capable of:<ul><li>Detecting when goods move across defined storage boundaries</li><li>Tracking the exact duration each item remains outside its assigned zone</li><li>Alerting operators in real time when predefined time thresholds are exceeded</li></ul>All of this needed to operate&nbsp;continuously, accurately, and at scale across complex warehouse environments.VMO SolutionVMO developed an&nbsp;end-to-end AI-driven monitoring solution for warehouse and logistics operations that integrates:<ul><li>A network of&nbsp;strategically installed cameras to capture real-time movements</li><li>A&nbsp;cloud-based video management platform for centralized processing and storage</li><li>An&nbsp;AI image analysis engine powered by: <ul><li>Computer Vision</li><li>Object Detection</li><li>QR Code recognition</li><li>OCR technology</li></ul></li></ul>The system automatically identifies individual items, detects entry and exit events, and precisely calculates exposure time outside designated zones—without requiring manual intervention.<h3 style="text-align:justify;">Key Capabilities</h3><ul><li>24/7 autonomous monitoring across logistics and warehouse areas</li><li>Real-time detection of item movement and zone transitions</li><li>Precise time tracking at the individual item level</li><li>Smart alerting when time limits are exceeded</li><li>Comprehensive activity logs for traceability and compliance support</li></ul><h3 style="text-align:justify;">Business Value</h3>The solution delivered tangible operational improvements for logistics and warehouse operations:<ul><li>Reduced reliance on manual checks and supervision</li><li>Minimized risk of time-related handling issues</li><li>Improved response speed through real-time alerts</li><li>Increased data accuracy and operational transparency</li><li>Enabled audit-ready tracking with complete historical records</li></ul><h3 style="text-align:justify;">Technology Highlights</h3><ul><li>Scalable cloud architecture</li><li>AI models optimized for&nbsp;logistics and industrial environments</li><li>Seamless integration with existing operational workflows</li></ul><h3 style="text-align:justify;">Why VMO</h3>This case demonstrates VMO’s ability to design and deploy&nbsp;practical AI solutions for logistics and warehouse operations. By combining&nbsp;Computer Vision, Object Detection, and cloud-based intelligence, VMO helps organizations transform complex operational monitoring challenges into&nbsp;automated, reliable, and scalable systems.

In complex logistics and warehouse environments, even a few minutes of uncontrolled handling can lead to significant operational risks. As operations scale across multiple storage and distribution facilities, manual monitoring becomes increasingly unreliable, creating blind spots in time-sensitive processes, especially in environments requiring strict handling control.

AI-Powered Monitoring System for Logistics & Warehouse Operations

ai-powered-monitoring-system-for-logistics-warehouse-operations

<h3>Why the next generation of clinical documentation is about intelligence, not transcription</h3>For many healthcare organizations, AI documentation still means one thing: voice-to-text.But transcription alone does not solve clinician burnout, fragmented workflows, or rising administrative burden. As healthcare becomes more digital and data-driven, documentation must evolve from a typing tool into an intelligent clinical assistant.AI documentation today is no longer just about capturing words. It’s about understanding care.<h2>The Problem With Traditional Voice-to-Text</h2>Voice-to-text systems focus on one narrow function: converting speech into text. While helpful, they still leave clinicians with a long list of manual tasks:<ul><li>Editing and structuring notes</li><li>Coding diagnoses and procedures</li><li>Mapping content to EHR templates</li><li>Ensuring compliance and audit readiness</li><li>Extracting insights from unstructured data</li></ul>As a result, clinicians still spend&nbsp;1–2 hours per day correcting, formatting, and completing documentation, often after clinic hours.The root problem isn’t typing speed. It’s&nbsp;cognitive load.<h2>What “AI Documentation” Really Means in 2026</h2>Next-generation AI documentation platforms go far beyond transcription. They operate as real-time clinical copilots.Instead of just writing what the clinician says, modern AI systems can:<h3>1. Understand Clinical Context</h3>AI models trained on medical language understand:<ul><li>Symptoms vs. diagnoses</li><li>Past medical history vs. current complaints</li><li>Medication changes vs. refills</li><li>Assessment vs. plan</li></ul>This allows the system to automatically structure notes into SOAP, H&amp;P, or specialty-specific templates.<h3>2. Generate Clinically Meaningful Summaries</h3>Rather than dumping long transcripts into the EHR, AI can generate:<ul><li>Visit summaries</li><li>Discharge notes</li><li>Referral letters</li><li>Progress notes</li></ul>All written in clinician-ready language: concise, structured, and compliant.<h3>3. Auto-Code and Support Billing</h3>Modern AI documentation engines can:<ul><li>Suggest ICD-10 and CPT codes</li><li>Flag missing documentation elements</li><li>Improve audit readiness</li><li>Reduce claim rejections</li></ul>This transforms documentation from a cost center into a revenue optimization tool.<h3>4. Integrate Across Clinical Systems</h3>True AI documentation is deeply integrated with:<ul><li>EHR platforms</li><li>Lab systems</li><li>Imaging systems</li><li>Pharmacy systems</li><li>Remote patient monitoring platforms</li></ul>This enables AI to pull relevant data automatically and reduce repetitive data entry.<h3>5. Learn From Clinical Behavior</h3>Advanced platforms continuously learn from:<ul><li>Clinician editing patterns</li><li>Specialty workflows</li><li>Institutional documentation standards</li></ul>Over time, documentation becomes faster, more accurate, and more personalized.<h2>The Business Impact for Healthcare Organizations</h2>When AI documentation is implemented as an intelligent platform, not just a dictation tool, healthcare organizations see measurable impact:<ul><li>30–50% reduction in documentation time</li><li>Higher clinician satisfaction and retention</li><li>Faster patient throughput</li><li>Improved coding accuracy</li><li>Better data quality for analytics and AI initiatives</li></ul>More importantly, it creates a foundation for future AI use cases such as predictive care, population health, and clinical decision support.<h2>The Architecture Behind Intelligent Documentation</h2>Delivering this level of capability requires more than an AI model. It requires a robust digital architecture:<ul><li>Secure clinical data pipelines</li><li>Real-time speech and NLP engines</li><li>Medical-grade LLMs</li><li>EHR integration layers</li><li>Compliance and audit frameworks</li><li>Scalable cloud infrastructure</li></ul>This is where healthcare-grade engineering matters.<h2>Looking Ahead</h2>By 2026, the most advanced healthcare organizations will no longer ask:“Do we use voice-to-text?”They will ask:“How intelligent is our documentation platform?”Because in modern healthcare, documentation is not just a record of care. It is the digital backbone of clinical operations.And the smarter it becomes, the more time clinicians get back to focus on what matters most: their patients.<h3>About VMO</h3>At VMO (an ALTEN company), we work with healthcare organizations globally to design and build secure, scalable AI platforms, from clinical documentation systems to data and AI foundations that power the next generation of digital healthcare.If you're exploring how AI can transform clinical workflows beyond transcription, we’re always open to exchanging perspectives.

AI Documentation Is More Than Voice-to-Text

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Clinician burnout is often described as a crisis of workload, staffing, or emotional strain. But one of the earliest and most overlooked contributors sits quietly inside everyday clinical routines:&nbsp;documentation.At the top of the funnel, this conversation isn’t about technology or solutions yet. It’s about awareness and understanding&nbsp;why documentation has become such a powerful stressor in modern healthcare.<h2>The Daily Reality Behind the Screen</h2>Across hospitals and clinics, documentation has steadily expanded beyond clinical notes.Today, clinicians spend a significant portion of their time:<ul><li>Clicking through forms and templates</li><li>Re-entering the same information across systems</li><li>Documenting for billing, audits, and compliance</li><li>Finishing notes after clinic hours</li></ul>These tasks rarely feel optional, and rarely feel clinical.What was meant to support care has slowly become one of the most time-consuming parts of the job.<h2>When Documentation Becomes Emotional Fatigue</h2>Burnout doesn’t arrive suddenly. It builds through repeated friction.Documentation contributes to this by:<ul><li>Interrupting clinical thinking with constant data entry</li><li>Reducing meaningful face-to-face time with patients</li><li>Creating pressure to “catch up” after hours</li><li>Making clinicians feel evaluated by completeness rather than care quality</li></ul>Over time, this erodes motivation and professional satisfaction, especially for clinicians who entered healthcare to treat people, not manage screens.<h2>A Shared Experience Across Healthcare Roles</h2>This challenge isn’t limited to physicians.Nurses, pharmacists, therapists, and care coordinators all face similar documentation pressures. Each role may use different systems, but the pattern is the same: fragmented workflows, duplicated effort, and growing administrative load.Burnout, in this sense, is not an individual issue. It’s a shared experience shaped by how healthcare systems operate.<h2>Why This Matters for Healthcare Leaders</h2>At an organizational level, documentation-driven burnout has ripple effects:<ul><li>Lower staff engagement</li><li>Higher turnover risk</li><li>Reduced quality of patient interaction</li><li>Increased likelihood of errors caused by fatigue</li></ul>Understanding documentation as a burnout trigger is the first step toward addressing clinician well-being in a meaningful way.<h2>What’s Next in This Conversation</h2>This article is the starting point, not the conclusion.In upcoming posts on the&nbsp;VMO blog, we’ll explore:<ul><li>How documentation workflows break down in real clinical settings</li><li>Why traditional EHR optimizations often fall short</li><li>The role of workflow redesign and automation in reducing admin load</li><li>How emerging approaches, including AI-assisted documentation, are reshaping clinician experience &nbsp;</li></ul>If clinician burnout, care quality, and sustainable healthcare delivery matter to you, this is a conversation worth following.<h2>Stay Connected</h2>Clinician burnout doesn’t start with exhaustion. It starts quietly with one note, one form, and one late night at a time.Follow the VMO blog as we continue unpacking this challenge and sharing practical, system-level perspectives on how documentation can shift from a burden back into a support for care.&nbsp; &nbsp;

Clinician Burnout Starts with Documentation

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Celebrating 6 Years of VMO Japan - A Journey of GrowthOn December 24, VMO Japan proudly marked its 6-year journey, a meaningful milestone reflecting continuous effort, strong connections, and steady growth as part of VMO.Over the past six years, VMO Japan has significantly strengthened its presence in the Japanese market. The team has grown from just a few dozen members to over 400 professionals, while steadily expanding its footprint with offices in Tokyo, Osaka, and Fukuoka. VMO Japan has also established itself as a strategic partner to leading enterprises, including Yokogawa Electric Corporation and Prestige International.Alongside organizational growth, VMO Japan has continuously enhanced its project delivery capabilities, successfully implementing projects across a wide range of domains, from mobile applications, websites, system integration, and low-code solutions, to next-generation technologies such as AI. These achievements reinforce VMO Japan’s role as a strong bridge connecting VMO, ALTEN, and international partners.The celebration was held simultaneously in Vietnam and Japan, sharing the same warm atmosphere and positive energy across both locations.Representing Vietnam, Ms. Jamie Nguyen, Deputy CEO of VMO, shared her congratulations and encouragement for VMO Japan’s continued development:<blockquote>“The past six years have been a journey of great effort, far from simple or easy. Throughout this journey, the dedication and contributions of our leaders, managers, and colleagues have been instrumental in shaping VMO Japan as it stands today… Let us continue to uphold our core values by serving our customers with sincerity, integrity, and positive energy.”</blockquote>From Japan, Ms. Nguyen Thi Phuong Mai, Director of VMO Japan, also delivered her remarks, emphasizing team cohesion, professionalism, and a shared commitment to delivering long-term value to clients in the Japanese market. She reaffirmed the team’s dedication to sustainable growth and service excellence.Looking ahead, VMO Japan remains committed to delivering the highest standards of professionalism and dedication to its clients. We wish all VMO Japan members continued growth, strong bonds, and a long, successful journey ahead.

Celebrating 6 Years of VMO Japan - A Journey of Growth

celebrating-6-years-of-vmo-japan-a-journey-of-growth

VMO Recognized Among Hanoi’s Top 170 Outstanding Tax-Contributing Enterprises 2024VMO is honored to be named among the Top 170 outstanding enterprises and individuals in tax compliance in Hanoi for 2024, recognized at the Conference organized by the Hanoi Department of Taxation on December 22.This recognition reflects VMO’s consistent compliance with tax regulations, commitment to financial transparency, and strong sense of corporate social responsibility, especially amid ongoing economic challenges.Being honored as a representative tax-contributing enterprise reaffirms VMO’s dedication to sustainable growth, legal compliance, and ethical business practices, and serves as motivation for us to continue contributing positively to the socio-economic development of Hanoi and Vietnam.

VMO Named Among Hanoi’s Top 170 Tax-Compliant Enterprises 2024

vmo-named-among-hanoi’s-top-170-tax-compliant-enterprises-2024

By reading this article, you will gain valuable insights into the significant advantages of enlisting the expertise of a skilled SAP logistics consultant. It will provide a clear understanding of how such consultants can revolutionize logistics functions, leading to cost reduction, improved operational efficiency, and remarkable professional achievements.

SAP Logistics: Unlocking the Key Benefits, Strategies & Best Practices

This article explores the concepts of SAP logistics business processes and emphasizes the importance of logistics in supply chain optimization

sap-logistics-unlocking-the-key-benefits-strategies-best-practices

On April 1, 2021, VMO Holdings Technology Joint Stock Company (VMO) held a Ceremony to announce its Vision, Mission &amp; Core Values which has been solidified during the past 10 years of establishment and development. On that enduring journey full of proud milestones was the great leadership of the Board of Directors, in alignment with the consensus of all the members of VMO.&nbsp;Along with the outstanding development and growth, VMO embraces the goal of meeting an increasingly rigorous requirements of the IT market, conquering the satisfaction of significant customers in various large-scale projects. Above all lies the ultimate development goal of VMO, closely tied with its core values, lofty mission, and new vision to bring VMO to a new position, increase its influence and spread more good values to the community.In parallel with the investment and development of human resources and technology, VMO clearly understand the desires and ideal that company needs to implement to make VMO a global technology company. VMO officially announce its Mission, Vision &amp; Core values Statement:&nbsp;OUR VISION&nbsp;To be recognized as a Global Leading IT Company<ul><li>To actualize the innovative idea of clients around the world with professional software development and business consultation services.</li></ul>OUR MISSIONFrom Idea to Reality, From Goodwill to Impact<ul><li>VMO turn&nbsp;the&nbsp;ideas of the clients&nbsp;into valuable products that actively contribute for the betterment of the society.</li></ul>OUR CORE VALUESDesire<ul><li>Desire is the aspiration to achive greatness. We desire, we change, we thrive.</li></ul>Transparency<ul><li>&nbsp;VMO Holdings embraces transparency. Internally, we make sure that every voices are listened. To clients, we build the relationship with goodwill and trust. Transparency is the foundation of sustainable development.</li></ul>Conscientiousness<ul><li>We treat each task&nbsp;with&nbsp;passion and enthusiasm. Dedication is the secret of outstanding efficiency.</li></ul>Synergy&nbsp;<ul><li>We&nbsp;are group&nbsp;of&nbsp;different personalities with a same will&nbsp;and common goal. Synergies is the engine of great teamwork.</li></ul>VMO Holdings Technology Joint Stock Company hopes that a new vision, mission, and core values will serve to achieve company’s development goals, bring company to a new position, upgrade its corporate culture, and create useful values to contribute to the development of global humanity.

On April 1,  VMO officially announced vision, mission and Core values Statement

VMO ANNOUNCED VISION, MISSION, CORE VALUES

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On December 24, 2019, VMODEV Hanoi Technology Joint Stock Company officially established a branch of VMO Japan at 〒101-0047 Tokyo , Chiyoda-ku , Uchikanda, 2-14-12, Hoshiya 6th Building No 402, one of World's largest economic centers.&nbsp;Founded in 2012, VMODEV has over 8 years developing and accompanying many European and American businesses, successfully building many technological products from the concept stage to delivering to users, including the product reaches more than 15 million users worldwide.Quality, Flexibility, Speed are the core values that the leaders and employees of VMODEV have pursued for nearly 10 years. Identifying Japan as the next important market in the company's long-term development strategy, Mr. Hoang Tuan Hai, CEO of VMODEV said: “The Japanese IT market is a large market with strict requirements for quality. We believe that by understanding the culture of our team in Japan, VMODEV can completely bring success to Japanese businesses, such as the satisfaction we bring to clients in the Europe and America, EU markets”.In Japan, VMODEV wishes to assist clients in deploying digital business models, as well as applying IT platforms and new technologies such as AI, Cloud, RPA ... to improve productivity and efficiency for current business models. VMODEV will provide high quality IT human resources for Japanese businesses. It is expected that after Japan, VMODEV will continue to expand more branches in countries such as the USA, Singapore, Korea ... in the near future.&nbsp;More information about VMODEVVMODEV was founded in 2012 by technology enthusiasts and desires to contribute and bring practical values to society. Currently the company has 4 working offices and its headquarters are located in Hanoi, Vietnam. Over 8 years of working with many partners in Europe, America, EU, Asia ... VMODEV has developed more than 300 projects with clients from 11 countries. The products we design and deploy reach more than 45 million users globally.&nbsp;Contact information<figure class="table"><table><tbody><tr><td>VMODEV HANOI TECHNOLOGY JOINT STOCK COMPANYAddess: 15th Floor, TTC Tower, 19 Duy Tan st., Dich Vong Hau ward., Cau Giay dist., Hanoi 100000Phone number: +84 24 3312 0103Website: <a href="https://www.vmodev.com/">https://www.vmodev.com</a>Email: <a href="mailto:info@vmodev.com">info@vmodev.com</a></td><td>VMO JAPAN JOINT STOCK COMPANYAddress: 〒101-0047 Tokyo , Chiyoda-ku , Uchikanda, 2-14-12, Hoshiya 6th Building No 402Phone number: 03-4400-2818Website: <a href="https://www.vmodev.jp/">https://www.vmodev.jp</a>Email: <a href="mailto:infojp@vmodev.com">infojp@vmodev.com</a></td></tr></tbody></table></figure>&nbsp;

On December 24, 2019, VMODEV officially established a branch of VMO Japan

VMODEV OFFICIALLY ESTABLISHED A BRANCH IN JAPAN

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<ul><li>Manage and execute projects to ensure delivery on time, within scope, and quality expectations.</li><li>Communicate with clients and manage stakeholder expectations throughout the project lifecycle.</li><li>Lead project teams and collaborate effectively with cross-functional members.</li><li>Ensure project quality and proactively identify, assess, and mitigate project risks</li></ul>

Project Manager (DU16)

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<ul><li>Design, build, and maintain cloud infrastructure.</li><li>Deploy, monitor, and optimize systems in Docker/Kubernetes environments.</li><li>Build and maintain CI/CD pipelines for automated testing and deployment.</li><li>Manage and configure Nginx, load balancing, networking, and security.</li><li>Monitor system performance, troubleshoot issues, and ensure high availability.</li><li>Work closely with development teams in an Agile/DevOps environment.</li></ul>

DevOps Engineer (DU16)

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<ul><li>Participate in project management activities.</li><li>Prepare and handle BID proposals.</li><li>Train team members and support their development.</li><li>Follow and execute activities according to the Manager’s direction.</li></ul>

Project Manager (Japanese)

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We are looking for a Pre-Senior PMO with strong system thinking, analytical ability, and a passion for process optimization. The ideal candidate will develop and automate Google Sheets dashboards/scripts, monitor project progress, identify risks early, and support delivery excellence through data-driven insights and customer-oriented serviceKey Responsibilities<ul><li>Build and automate Google Sheets using Apps Script for PMO dashboards and reports.</li><li>Support implementation and improvement of PMO processes, templates, and workflows.</li><li>Track project progress, analyze data trends, and flag potential risks proactively.</li><li>Collaborate with PMs, QA, and other stakeholders to ensure compliance with delivery standards.</li><li>Provide data analysis and visualization for management decision-making.</li><li>Manage multiple tasks/projects simultaneously with strong prioritization.</li><li>Contribute to continuous improvement and knowledge sharing within the PMO &nbsp;</li></ul>

PMO Executive

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<ul><li>Participate in developing, maintaining, and optimizing backend systems.</li><li>Analyze requirements, design, and implement features according to specifications.</li><li>Work with Spring Boot / Spring MVC and RESTful APIs.</li><li>Optimize performance, fix bugs, and ensure code quality.</li><li>Collaborate with Frontend, BA, and QC during product development.</li><li>Review code for junior members and provide technical support when needed.</li><li>Contribute to process improvements and overall system quality enhancement.</li></ul>

Java Devloper  (PreSenior - DU16)

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<ul><li>Tham gia các dự án product/outsource cho khách hàng Nhật Bản: lĩnh vực tài chính, y tế, ecommerce…&nbsp;</li><li>Kỹ sư cầu nối cho đội phát triển với khách hàng Nhật - Làm việc trực tiếp với khách hàng người nhật&nbsp;</li><li>Tham gia quản lý tiến độ dự án, báo cáo công việc định kỳ với khách hàng và quản lý dự án&nbsp;</li><li>Loại hình dự án: Các hệ thống web-application (Java, NodeJS, ReactJS, PHP, HTML, CSS,..)</li></ul>

BrSE Engineer

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<ul><li>Participate in the company’s project to develop the Japanese market.</li></ul>

Junior Python Developer

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<ul><li>Participate in and develop the unit’s projects</li><li>Training to become a bilingual BA for the Japanese market</li><li>Follow tasks assigned by the mentor or leader</li></ul>

Business Analyst (English & Japanese)

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<ul><li>Analyze project requirements and design specifications.</li><li>Develop and execute test plans, test cases, and test data.</li><li>Perform functional and non-functional testing for web and API applications.</li><li>Collaborate with related teams to ensure product quality.</li><li>Identify, track, and verify defects throughout the testing process.</li><li>Support process improvement and knowledge sharing within the QA team.</li><li>Mentor and guide a small QA team (2–3 members) when needed.</li></ul>

Senior Japanese Tester

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<ul><li>Participate in outsourced projects for clients in the Japanese market.</li><li>Act as a bridge between Japanese clients and the offshore project team in Vietnam.</li><li>Work directly with Japanese clients: communicate, negotiate, receive, and analyze software project requirements, then convey them to the project team in Vietnam.</li><li>Plan, monitor progress, and manage the onsite team.</li><li>Perform other tasks as assigned.</li></ul>

Bridge System Engineer (Japan) - DJP

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<ul><li>Lead and Develop the Onsite Development Team:&nbsp;Responsible for building, developing, and maintaining the Onsite Delivery team, to meet customer needs and drive company growth.&nbsp;</li><li>Presales: Lead Technical Presales for key deals, including client meetings, workshops, solution scoping, and proposal presentations.</li><li>Delivery Coordination &amp; Issue Resolution: Coordinate project delivery, track progress, and resolve issues to ensure timely, high-quality outcomes and client satisfaction.</li><li>Client Representation:&nbsp;Act as the primary point of contact for clients, articulating their needs and expectations, advocating for their interests, and ensuring clear communication between the client and internal teams to drive successful project outcomes.</li><li>Account Farming &amp; Growth Collaboration: Drive expansion within existing accounts by identifying opportunities, building strong client relationships, collaborating with sales, pre-sales, and delivery teams, and developing tailored strategies to maximize account growth and long-term client satisfaction.</li><li>Budget and Financial Management: Responsible for managing the Japan Delivery budget &amp; Margin control, ensuring efficient resource utilization and achieving financial goals.</li><li>Ensure Compliance with Processes and Regulations: Ensure the team adheres to internal processes, regulations, and industry standards (such as ISO, CMMI) to maintain quality and operational efficiency</li></ul>

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